Privacy Policy

Last updated: March 11, 2026

Introduction

CrossMind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI co-founder platform and services.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and authentication credentials when you create an account
  • Business Information: Company details, project information, and content you create or upload to the platform
  • Communication Data: Messages, feedback, and support requests you send to us
  • Payment Information: Billing details processed securely through third-party payment processors (we do not store complete credit card information)

Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and task execution metrics
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Analytics Data: Platform performance, error logs, and usage patterns to improve our services

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI co-founder services
  • Process your transactions and manage your account
  • Execute automated tasks on your behalf (social media, content marketing, analytics)
  • Improve, personalize, and expand our platform capabilities
  • Communicate with you about updates, security alerts, and support
  • Analyze usage patterns to enhance user experience and develop new features
  • Detect, prevent, and address technical issues or security concerns
  • Comply with legal obligations and enforce our terms

AI and Data Processing

CrossMind uses advanced AI models to automate growth tasks. When you use our platform:

  • Your inputs and task instructions are processed by AI systems to execute your requests
  • We may use aggregated, anonymized data to improve our AI models and platform capabilities
  • Your specific business data and content are not used to train public AI models without your explicit consent
  • AI-generated content created through our platform remains your intellectual property

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Third-Party Services: With service providers who help us operate our platform (e.g., cloud hosting, payment processing, analytics) under strict confidentiality agreements
  • Social Media Platforms: When you authorize us to post on your behalf to platforms like Twitter, LinkedIn, etc.
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)

We do not sell your personal information to third parties. We do not share your data with advertisers for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure credential storage and API key management

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Data Portability: Request your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications (service-related emails may still be sent)
  • Withdraw Consent: Revoke consent for specific data processing activities

To exercise these rights, contact us at [email protected].

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: crossmind.io